Odyssey Scholar
Last Updated: January 07, 2025
This Privacy Policy explains how Neolinxai Pty Ltd (ABN: 89679104182) ("Odyssey Scholar," "we," "us," or "our"), collects, uses, discloses, and protects your personal information when you use the Odyssey Scholar mobile application (the "App"), our website, and related services (collectively, the "Services"). We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) ("Privacy Act").
This policy details our practices regarding personal information handling, including collection, use, disclosure, storage, security, access, and correction in accordance with the Privacy Act and other applicable Australian laws and regulations.
BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS PRIVACY POLICY AND OUR COLLECTION, USE, DISCLOSURE, AND PROCESSING OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS POLICY. Furthermore, you confirm that you are over 18 years of age, or if you are under 18, that you have obtained parental or guardian consent to use our Services. If you do not agree with this Privacy Policy, you must not use our Services.
In accordance with APP 3, we collect personal information that is reasonably necessary for our functions and activities. Our Services provide educational content including courses in philosophy, psychology, leadership, and self-help, along with features such as stories, book summaries (both text and audio), and educational quizzes.
When you register for and use our Services, you provide us with certain personal information. This includes information necessary for creating your account, such as your name, email address, and password. As you engage with our educational content, we collect information about your learning preferences, course selections, and progress through various educational materials. This includes your interactions with course content, completion of quizzes, engagement with audio materials, and any notes or highlights you create while studying.
We also collect information when you communicate with us, whether through email, our support system, or other channels. This includes any feedback you provide about our Services, requests for support, and responses to our surveys or promotional offers. All personal information is collected by lawful and fair means, as required by APP 3.5.
When you use our Services, we automatically collect certain information about your device and how you interact with our platform. This includes technical information such as your IP address, browser type and version, device type and identifiers, operating system version, and language preferences. We also collect information about your usage patterns, including which courses you access, how long you spend on different types of content, your quiz performance, audio playback patterns, and navigation through our platform.
Our systems automatically record information about your interactions with educational content, including which courses you complete, stories you read, book summaries you access (both text and audio), and quiz results. This information helps us understand how our users engage with different types of educational content and allows us to improve our Services.
When you register for and use our Services, you provide us with certain personal information. This includes information necessary for creating your account, such as your name, email address, and password. As you engage with our educational content, we collect information about your learning preferences, course selections, and progress through various educational materials. This includes your interactions with course content, completion of quizzes, engagement with audio materials, and any notes or highlights you create while studying.
We use your personal information for the following primary purposes, in accordance with APPs 6 and 7:
We may use your information for related secondary purposes that you would reasonably expect, including:
We may share your personal information with trusted third-party service providers who assist us in operating our Services, processing payments, analyzing data, and providing customer support. These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
We may disclose your personal information if required to do so by law or in response to valid requests from Australian law enforcement or regulatory authorities. We may also disclose your information to enforce our Terms of Service, protect our rights or property, or protect the safety of our users or others.
In accordance with APP 8, we may transfer your personal information to overseas recipients for processing and storage. We use Amazon Web Services (AWS) to host our data, which may be stored on servers located outside Australia, including in the United States and other international locations. We take reasonable steps to ensure that overseas recipients handle your personal information in accordance with the APPs and other applicable privacy laws by implementing appropriate contractual safeguards.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, modification, disclosure, or other misuse, as required by APP 11. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Under APPs 12 and 13, you have the right to access and correct your personal information. You may request access to your personal information or ask us to correct any information that is inaccurate, out of date, incomplete, irrelevant, or misleading. To make such requests, please contact our Privacy Officer at support@odysseyscholar.com.
We will respond to your request within a reasonable period (usually within 30 days). If we refuse to provide access or make corrections, we will provide you with written reasons for the refusal and information about how you can complain about the refusal.
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically, we retain user account data for the duration of the user’s subscription and up to five years after the account is closed, unless a deletion request is made. Transactional records are retained for seven years to comply with tax and accounting obligations.
In accordance with the Notifiable Data Breaches scheme under the Privacy Act, we will notify you and the Office of the Australian Information Commissioner (OAIC) if we have reasonable grounds to believe that a data breach has occurred that is likely to result in serious harm to you.
We may send you marketing communications about our Services with your consent. You can opt out of receiving marketing communications at any time by:
We use cookies and similar tracking technologies to collect information about how you use our Services. These technologies help us analyze usage patterns, remember your preferences, and provide personalized features. You can control cookie settings through your browser preferences.
Our Services are not intended for use by individuals under the age of 18 without parental consent. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.
If you believe that we have breached the APPs or have any concerns about our privacy practices, please contact our Privacy Officer at support@odysseyscholar.com. We will investigate your complaint and respond within a reasonable time (usually within 30 days).
If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC):
If you have any questions about this Privacy Policy or our privacy practices, please contact our Privacy Officer:
While we primarily operate under Australian privacy law, we respect and comply with applicable privacy laws in other jurisdictions where our users are located. This may include additional rights and protections under the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other regional privacy laws.